Greenwood UD Quarterly Newsletter – Volume 10

We hope you and your family are safe after the recent storms in Houston. We’re pleased to report that the district didn’t experience problems with water or wastewater services during that time.

If there’s an outage in the future, the latest updates will be on the Greenwood UD website. We’ll also send information through email and/or text alerts. By receiving this email, you’re already signed up for emergency email alerts. To add an additional email address, you can sign up by visiting our website. To receive text alerts, sign up by texting “greenwood” to (281) 699-2421.

Have a wonderful summer!

Greenwood Board of Directors


Drought Level Definitions & Tips

Houston, like many regions, is not immune to

the challenges posed by drought. As water levels dwindle and conservation becomes paramount, residents play a crucial role in preserving this precious resource.

Let’s delve into the levels of drought in Houston and explore effective water conservation tips. Read More


Hurricane Preparedness

On Thursday, May 23rd, the National Oceanic and Atmospheric Administration issued its outlook for the 2024 hurricane season. They predict an above-normal hurricane season due to warm ocean temperatures and the development of La Niña conditions.

Stay prepared this hurricane season with these essential tips. Read More


Hot Water Troubleshooting

Whether you’re experiencing a sudden loss of hot water or suspect a problem with your system, understanding how to troubleshoot and resolve these issues is essential for maintaining comfort in your home.

This guide provides step-by-step instructions to help you address hot water problems effectively.

What to Do When Your Hot Water Isn’t Working at Home

Whether you’re experiencing a sudden loss of hot water or suspect a problem with your system, understanding how to troubleshoot and resolve these issues is essential for maintaining comfort in your home. This guide provides step-by-step instructions to help you address hot water problems effectively.

  1. Verify Water Usage
    • Start by confirming that there are no disruptions or maintenance activities affecting water supply in your area. You can check the outage map for real-time updates. If you have cold water, you can generally rule this out as the issue.
    • If you do not have any water and do not see any outages or alerts on the website you can contact us.
  2. Check Hot Water Settings
    • Ensure that the hot water faucet is fully open. Sometimes, a partially opened valve can hinder water flow and give the impression of no hot water.
    • Verify that the temperature setting on your water heater is appropriate. Incorrect settings can lead to inadequate heating.
  3. Inspect for Leaks
    • Look for any visible leaks around your water heater. Leaks can lead to water loss and affect the heating process. If you suspect any leaks contact a licensed plumber.
  4. Gas Water Heaters: Check the Pilot Light
    • If you have a gas water heater, check if the pilot light is lit. An extinguished pilot light can prevent the water heater from functioning correctly. Follow the manufacturer’s instructions to relight the pilot light safely.
  5. Electric Water Heaters: Power Supply
    • For electric water heaters, ensure that there is power supply to the unit. Check the circuit breaker and reset if necessary.
  6. Flush the System
    • Sediment buildup can affect the performance of your water heater. Follow the manufacturer’s instructions or contact a licensed plumber for this service if needed.
  7. Reset Your Water Heater
    • Some water heaters have a reset button that you can press to restart the system. Refer to your heater’s manual for instructions.
  8. Schedule Maintenance
    • Consider scheduling regular maintenance checks for your water heater to ensure optimal performance and prevent unexpected breakdowns. Contact a trusted, licensed plumber for service.

By following the outlined steps and seeking assistance when needed, you can effectively troubleshoot hot water issues and ensure a seamless experience in your home. Prioritizing regular maintenance and exploring upgrades where necessary can further enhance the performance and reliability of your hot water system.

Understanding Drought Conditions in Houston

Like many regions, Houston is not immune to the challenges of drought. As water levels dwindle and conservation becomes paramount, residents play a crucial role in preserving this precious resource. Let’s delve into the levels of drought and explore practical water conservation tips.

Understanding Drought Levels in Greenwood Utility District

Houston experiences a range of drought conditions, categorized from mild to extreme, based on factors like precipitation, soil moisture, and reservoir levels. These levels are crucial indicators that influence water management strategies and conservation efforts across the city and our district.

  1. Stage 1 – MILD Water Shortage Conditions: During this stage, water levels are below average, and there may be early signs of stress on vegetation. Residents are encouraged to start practicing water-saving habits voluntarily to mitigate the impact of the drought.
  2. Stage 2 – MODERATE Water Shortage Conditions: Water deficits become more pronounced at this level. Water restrictions may be imposed for non-essential uses, requiring residents to conserve water and adhere to usage guidelines diligently. These include specific days you can water your lawn, use water to wash a motor vehicle, and use water in swimming pools.
  3. Stage 3 – SEVERE Water Shortage Conditions: This stage signifies a significant water shortage with widespread impacts on water supplies. Strict water conservation measures are enforced, requiring residents to limit non-essential water use and prioritize essential needs. These restrictions include all restrictions for a moderate shortage and additional restrictions on watering lawns.
  4. Stage 4 – EXTREME Water Shortage Conditions: Customers are required to comply with requirements and restrictions based on emergency conditions, including major water line breaks, pump or system failures, or natural or man-made contamination of the water supply. Watering lawns and using water to wash motor vehicles is prohibited in this phase.

You can review more information about the district’s emergency communication plan and the requirements residents must comply with for each stage of drought here. You can also read more about water conservation tips here.

How to Monitor Drought Conditions

Given the importance of water conservation during droughts, here are ways you can monitor the conditions in our district:

  1. The most up-to-date drought information is on our website. Be sure to sign up for district alerts via email and text messaging.
  2. Other types of communication with the public depend on the drought stage. Examples are publications in newspapers, direct mail to each customer, public service announcements, signs posted in public places, take-home fliers at schools, and any other method deemed appropriate by the district.
  3. For a more regional or state-wide overview, you can also find drought condition information on websites like Drought.gov and WaterDataForTexas.org.

A Collective Effort for Sustainable Water Management

In times of drought, every drop saved makes a difference. Houston residents play a vital role in conserving water and ensuring its availability for essential needs, environmental preservation, and future generations. By embracing water-saving habits, staying informed, and advocating for responsible water usage, we can navigate drought challenges effectively and contribute to a more sustainable water future for Houston.